Last updated 26 September 2026

Refunds and cancellations

You pay for nothing, so there is nothing to return. Contributions are final, with the exceptions below.

When we refund

• You were charged twice for the same contribution.
• You were charged a different amount from the one you confirmed, because of a technical error.
• The payment was made without the cardholder's permission.

How to ask

Write to support@nothing.gripe within 7 days of the payment, with your request number and the payment ID from your receipt. We reply within 2 business days.

How refunds are paid

Card, netbanking and wallet payments are refunded through Razorpay to the original payment method. Banks usually show the refund within 5 to 7 business days of approval.

Crypto is refunded in the same coin to an address you give us, minus the network fee. Overpayments to a one-time address are handled the same way.

Cancellations

A contribution is complete once the payment succeeds, so it cannot be cancelled afterwards. Before paying, you can close the payment window at any time and nothing is charged.

Delivery

Nothing is shipped or delivered. The only thing you receive is a certificate on screen, a receipt by email if you left one, and possibly an update about your request.